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This Page will guide you through the process that you will have to go through for us to perform the Installation Service (extra $50 on the base price) for all of our extension!

Option 1: Provide Information via Email

After purchasing our Extension with Installation Service, please contact us at [email protected] with the information down below:

  • Your Order ID
  • SSH Access
  • Back-end Admin Access
  • Directory Path to your Magento 2 installation. This is IMPORTANT, please get the path correct the Default Path is: \var\www\html\public_html
  • Attached the order confirmation email from our store or Magento Marketplace

Example:

 

Host : 132.148.xxx.xxx
User Name : thisisguest
Password : jkasd(*&asd9)(!
Root directory : \var\www\html\public_html
[Port] : 2231


 

Option 2: Provide Information via our Support Portal

After purchasing our Extension with Installation Service, please navigate to http://servicedesk.izysync.com/servicedesk/customer/portal/130, sign up for an account if you do not have one already. Then submit an Installation Ticket with the following information form:

  • Summary: Installation Service for [Extension Name + Edition] (i.e: Installation Service for Sage Payment and Subscription CE)
  • Description: Your Order ID
  • Priority: High
  • Admin Panel Information: SSH Acess, Back-end Admin Access, Directory Path to Magento 2 Installation
  • Invoice Number: Your Order Invoice Number

 

Our Installation Service will be carried out in 2 Business-day time


 

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