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Thank you for purchasing my extension. If you have any questions that are beyond the scope of this help file, please feel free to email via my user page contact form here. Thanks so much!

Created: 11/09/2015 | By: Magenest | Email: [email protected]

 


Introduction

 

Magento 2 Zoho CRM Integration synchronizes data automatically from your Magento 2 site to Zoho CRM.

Extension's page: http://store.magenest.com/magento-2-zoho-crm-integration.html

Features

  • Allows synchronizing and updating Customers from Magento store into Zoho CRM Leads, Contacts, Accounts
  • Allows synchronizing Orders from Magento store into Zoho CRM Sales Orders
  • Allows synchronizing Invoices from Magento store into Zoho CRM Invoices ,
  • Allows synchronizing Promotion rules from Magento store into Zoho CRM Campaigns
  • Allows synchronizing and updating Products from Magento store into Zoho CRM Products
  • Admin can define the field mappings in backend with ease
  • It is very easy to use and set up

System Requirements


Your store should be running on Magento Community Edition version 2.0.0 and more.

 

Video Tutorial Playlist

(Go to the playlist to view more: https://www.youtube.com/playlist?list=PLOgckfH7zlZvxHoQ13oN-Baqk_iXfa4wY )

 

 


Installation

Here we will guide you through the installation process of our extension. First off, open FileZilla, log in to your host as follows:

 

 

In the above example we switched the local site to the extension directory, and the remote site to the code directory. Now on the remote site window, inside app/code directory, create a folder named Magenest and go inside it. Now on your local site window, right click on Wrapper extension and click Upload. The extension will be uploaded onto your host in a few minutes.

The second method will require you to compress the extension into .zip or .tar.gz format, then execute the following command in your Command Line/Terminal:

    scp <path to your extension> <ssh server>:<path to Magenest directory>

Then log into your ssh server, go to Magenest directory and execute the following command to decompress the module:

    unzip <.zip compressed extension> 

Or

    tar -xzvf <.tar.gz compressed extension>
 

Now go to your Magento root directory, say it's named magento2, and execute the following commands:

    sudo chmod -R 755 .
    php bin/magento setup:upgrade
    php bin/magento setup:static-content:deploy
    sudo chmod -R 777 var pub

 

After running all these, your Command line/Terminal window might look like this:

 

 

Finally, you need to flush the cache by either type this into the Command Line/Terminal:

    php bin/magento cache:flush

Or go to System > Cache Management and click Flush Magento Cache

 

 

Now you can go to your store and check if the extension is working as expected.

 


Configuration

Set up the Zoho account

You must to have an existing Zoho account to use this extension. If you don't have a Zoho account, you can create one by go to: https://www.zoho.com/crm/ and click Sign in.


  

Click Sign Up Now button to register a new account.

 

Give your details and you will get the Zoho  account



After verify your account via email, access your account in Zoho CRM to get the Auth token.

 

You need to log in backend Magento 2: Store/ Magenest / ZohoCRM Config/ Setup

Generating Zoho Auth token | Set up the Zoho account

Generating Zoho Auth token

Method 1:

  • The generated output looks like this:

magento 2 zoho

 

Method 2:

 

 

  • Just leave the Auth token field blank, it will be automatically generated after you hit Save Config
  • However, it is important for you to clear active auth token after a while. If the number of active auth token goes above 10, the extension cannot function properly.

  • Click on your Profile picture at the top right corner, click on My Account > Preferences > Sessions > Active Authtokens

  • Delete active authtokens

 

magento 2 zoho crm

 

Set Up The Integration

Log in to back end Magento 2: Store > Configuration > Magenest > ZohoCRM Config


magento 2 zoho crm integration

 

  • Email: Enter your email of Zoho account
  • Password: Enter your password of Zoho account
  • Get Auth Tokens: click get Auth Key button if this is the first connection. After that, you can click “re-New Auth Key” button to get a new Auth Key
  • Auth Tokens: Enter your Auth Token of Zoho account

 


Data Integration Settings

 

 

Go to ZohoCRM Config/ Field Mapping

The module enables a grid table to manage mapping fields between Magento 2 and Zoho CRM. You can get a search filter, change status and edit mapping fields.

You can choose which data you want to sync from Magento 2 to Zoho.

 

magento 2 zoho crm synchronization

 

To creat a new mapping field, go to ZohoCRM Config/ Field Mapping / Add field.

 

magento 2 zoho crm connection

 

  • Type: select data type: Lead, Contact, Account, Order, Invoice, Product, Campaign.
  • Description: Subcribe data information
  • Zoho field: select Zoho mapping field in dropdown list
  • Magento field: select Magento mapping field in dropdown list
  • Status: select In active/ Active

 


Main Functions

 

  • When a new account is registered in Magento 2, Zoho will automatically add a new record of this account in Leads

In Magento 2 Register Page

 zoho magento 2


 In Zoho's Leads

magento 2 zoho extension

  • When a customer updates his information, data in Leads and Contacts will also be updated automatically

 

In Zoho's Contacts

zoho integration

 

  • When a customer adds items to cart then check out, Sales Orders in Zoho will be auto synced. Also, a record in Accounts of that customer will also be added if not exist


After successfully placed an order

magento 2 integration


In Zoho's Sales Orders

magento 2 integrate zoho

 

In Zoho's Accounts:

zoho integration

 

  • When admin add a new product in Magento 2, Zoho will auto sync data about that product

 

After successfully Added Ball Pup

magento 2 extension

In Zoho's Products

extension for magento 2

  •  When admin add a new Promotion in Magento 2, Zoho will auto sync data about it as a Campaign. All editing will also be synced

 

When Hot Summer Sale Promotion was created

extension magento 2

 

A campaign was synced in Zoho

magento 2 zoho crm extension

 

  • When an invoice is made by admin in Magento 2, Invoice in Zoho will be synced

When an invoice is successfully sent

magento 2 zoho crm connection



In Zoho's Invoices

magento 2 zoho crm synchronization


  • When admin deletes a customer account in Magento, that customer will also be wiped from Leads, Accounts and Contacts in Zoho.

 


Update

 

  • When a bug fix or new feature is released, we will provide you with the module's new package.
  • All you need to do is repeating the above installing steps and uploading the package onto your store. The code will automatically override.
  • Flush the config cache. Your store and newly installed module should be working as expected.

 


Support

 

  • We will reply to support requests after 2 business days.
  • We will offer lifetime free update and 6 months free support for all of our paid products. Support includes answering questions related to our products, bug/error fixing to make sure our products fit well in your site exactly like our demo.
  • Support DOES NOT include other series such as customizing our products, installation and uninstallation service.

 

Once again, thank you for purchasing our extension. If you have any questions relating to this extension, please do not hesitate to contact us for support.

Magenest

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