Thank you for purchasing our extension. If you have any questions that are beyond the scope of this document, please feel free to contact us via [email protected]
Updated: 22/10/2018 | By: Magenest | Support Portal: http://servicedesk.izysync.com/servicedesk/customer/portal/7
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Introduction
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Introduction
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Features
For admin
- Create product as the event ticket type
- Support multiple locations, multiple dates, and multiple sessions/timeslot for the event.
- Add event to the menu bar
- Specify custom ticket type for each event (ticket options) and set name, price, quantity, and sequence of available tickets for each type
- Automatically generate Bar code and QR code
- Design Drag-drop pdf template with design with XY coordinates in the admin panel
- Preview and print the pdf PDF ticket instantly in the admin panel
- Add Google map to event details
- Create unlimited email templates
- Assign an email template to each event
- Allow customers to fill in attendee information at the checkout page
- Easily track attendees, purchased number of tickets of for each event
- Add terms and conditions for each event
- Send ticket confirmation emails to event attendees
- Send pdf tickets to all the attendees or to the purchaser only
- Export event attendees, event list, and ticket list into CSV, XML files
For customers
- Choose from multiple ticket options (location, date, time, and ticket type)
- View the location of each event with a pinpoint on Google map integrated on product page
System Requirements
Your store should be running on
Magento Open Source 2.12.x, 2.23.x, 2.3.x4
Magento Commerce 2.12.x,2.23.x, 2.3.x4
Video Tutorial
Widget Connector width 853 url https://www.youtube.com/watch?v=EIiS2UAkIno height 480
Configuration
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Configurations
On the Admin sidebarIn the back end, go to Stores > Configuration > Magenest > Event Ticket.
General:
- Pattern to generate code: The ticket code format. [A2] is to generate 2 random characters, [N4] is to generate 4 random numbers while "Magenest" is the hard code
- Change quantity: You can choose to deduct the ticket stock after the order is placed or is invoiced
- Date format: You can choose from 16 available date formats for the event
- Auto-hide expired dates: Select Yes to hide the expired date from the calendar
- Display Google Maps for events: Choose Yes to display Google map for each event location
- Google Map API Keys: Fill in your Google API Keys to integrate Google map. Learn more
Ticket
- When ordered quantity X > 1: You When the customer purchase more than 1 ticket, you can choose to generate whether 1 ticket or more than 1 ticket will be generated. All of the tickets will be sent to the customer's email address.
Note that if multiple tickets are generated, there will be multiple emails sent to the purchaser.
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- Send reminder email before event starts: Choose Yes to send reminder email of the events to customers
- Days to remind before event starts: Enter the number days before the event in order to send reminder emails
- Reminder Email Templates: See here
Main Features
Create a new event ticket
The extension added a new product type called Event Ticket Product into the system, so you need to add a new Event Ticket Product type to get started.
In each product details, there is an Event Ticket settings
Tickets Setup
- Assign the email template to send a reminder email. You can create an email template in Marketing > Email Templates
Below is the default email template:
Email Template
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Event Top Menu
- Display event top menu in frontend: Select Yes to enable the event page in the menu bar on the front end
- Menu name: Enter the event name to display in the Menu bar
After saving the configurations, please clear the cache to apply the changes.
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Event ticket setting
Create a new event
In order to create a new event ticket, go to Catalog > Events > New Event
- Apply Locations/Schedules to all Tickets Options: Disable this feature allows creating events where each location will be an option.
Edit Event Tickets
Tickets Setup
The ticket is a product on your site, so to set it up as an event ticket, please scroll down to see Event Ticket.
You can enable the Apply You can enable to apply the locations/schedules to all the ticket options.
- Locations/Schedules: You can add multiple locations, with multiple dates and sessions/timeslot. You can set the limited quantity for each session.
Note that the total of limited quantities must be equal or less than the product quantity.
- The active field will be checked by default, if this box is left unchecked, the session will not display on the Event Detail Page.
Ticket Ticket options:
You can add unlimited ticket options with its own price, quantity and description.
- Price: The price modifier is added to the product base price. There are two price type (fixed and percent).
For example: Product base price is $100
Fixed price: The option for VIP seat costs $50, then the total price for the ticket will be $150.
Percent: The option for VIP seat costs 10% more from the product price. The total price for the ticket will be $110. - Input front type: You can choose to display the ticket options from 3 types (Drop-down, radio buttons, checkbox).
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Template Settings:
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Ticket Template:
You can use the PDF Template created in Catalog > Event Management > PDF Template or a Custom Template. If you use the PDF Template, switch the Use Custom Template to No.
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PDF Template
You can create any manage PDF Template in Catalog > Event Management > PDF Template
Custom Template
Or you can customize a ticket template right in the product settings by turning on the Use Custom Template.
Then you can upload the PDF background image (in jpeg, gif, png), adjust the page width, and page height.
In the PDF coordinates, you can choose the information fields, fill in the title, set the XY coordinates, and font/size, format, color and alignment for each information.
You can use MB-Ruler software to measure the XY coordinates on your ticket PDF, or watch the following tutorial video.
Widget Connector width 853 url https://www.youtube.com/watch?v=VjHInGppISY height 480
You can preview the template by clicking on the Print PDF button.
Note: To use this type of template you need to install the MPDF library for your store by running the command "composer require mpdf/mpdf" in the root directory.
Default Template:
You can select between 2 default ticket template designs.
Template Type 1:
Template Type 2:
One thing with our new PDF template (Type 2) is that you can click on PDF Content > HTML Content > Show Editor, you'll be able to use Drag and Drop action to design the template,
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Template:
You can use the Default Email Template or you can customize your own email template in Marketing > Email Template. Any template created in there will be listed in the email template drop-down for you to select.
Below is the default email template:
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{{template config_path="design/email/header_template"}}
<p>{{trans "Welcome to %store_name." store_name=$store.getFrontendName()}}</p>
<ul>
<li><strong>{{trans "Event Name: "}}</strong> <em> {{var title}}</em></li>
<li><strong>{{trans "Customer Name: "}}</strong> {{var customer_name}}</li>
<li><strong>{{trans "My Code: "}}</strong> {{var ticket_code}}</li>
<li><strong>{{trans "Location Title: "}}</strong> {{var location_title}}</li>
<li><strong>{{trans "Location Detail: "}}</strong> {{var location_detail}}</li>
<li><strong>{{trans "Date: "}}</strong> {{var date}}</li>
<li><strong>{{trans "Time: "}}</strong> {{var time}}</li>
<li><strong>{{trans "Quantity: "}}</strong> {{var qty}}</li>
<li><strong>{{trans "Option: "}}</strong> {{var option_type}}</li>
</ul>
{{template config_path="design/email/footer_template"}} |
Personal Information
In this settings, you can enable the attendee information form and set it as required. If it is required, customer will have to fill in the form before adding the tickets to cart.
If you do not need this feature, you can turn it down by switching the 2 options to No.
Report
- Summary:This grid table will show the sales statistics of each ticket option. You can see the available number of tickets, the purchased quantity and the revenue from each option.
- Purchased Tickets: The information of each ticket sold in your store, with customer information for each order.
Terms and conditions
You can add the terms and conditions for each event in this setting.
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Reminder Email Templates
Assign the email template to send as a reminder email. You can create an email template in Marketing > Email Templates
Below is the default email template:
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{{template config_path="design/email/header_template"}}
<p>{{trans "This is your reminder from %store_name." store_name=$store.getFrontendName()}}</p>
<p>{{trans "Your event starts in the next"}} {{var remind_day}} {{trans "days"}} </p>
<ul>
<li><strong>{{trans "Event: "}}</strong> <em> {{var title}}</em></li>
<li><strong>{{trans "Customer Name: "}}</strong> {{var customer_name}}</li>
<li><strong>{{trans "Your Code: "}}</strong> {{var ticket_code}}</li>
<li><strong>{{trans "Location: "}}</strong> {{var location_title}}, {{var location_detail}}</li>
<li><strong>{{trans "Date: "}}</strong> {{var event_date}}</li>
<li><strong>{{trans "Time: "}}</strong> from {{var start_time}} to {{var end_time}}</li>
<li><strong>{{trans "Quantity: "}}</strong> {{var qty}}</li>
<li><strong>{{trans "Option: "}}</strong> {{var option_type}}</li>
</ul>
{{template config_path="design/email/footer_template"}} |
Manage events
You can manage the events on your store in Catalog > Event Management > Event.Events
You can export this table to the CSV/XML file.
Personal Information
Catalog > Events > Edit > Event Tickets > Personal Information
In this setting, you can enable the attendee information form and set it as required. If it is required, the customer will have to fill in the form before adding the tickets to the cart.
If you do not need this feature, you can turn it down by switching the 2 options to No.
Report
Catalog > Events > Edit > Event Reports
This grid table will show the sales statistics for each ticket option. You can see the available number of tickets, the purchased quantity, and the revenue from each option.
Terms and conditions
Catalog > Events > Edit > Event Tickets > Terms and conditions
You can add the terms and conditions for each event in this setting.
Manage Tickets
You can manage the events on your store in Catalog > Event Management > Event TicketTickets.
In this table, you can track the customer and the ticket information (Quantity, Location, Date, Time), especially the ticket status (Redeemed or Redeemable).
You can also export this table to the CSV/XML file.
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View order and invoice
You can view the ticket info in each order
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And Invoice:
Rebuild Ticket
After the order is invoiced, tickets have been generated.
To rebuild this ticket, on the order page you can click on the Rebuild Ticket button to recreate a new ticket that replaces the old ticket.
Note:
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The Rebuild Ticket functionality only working for the order invoiced.
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Store Front Functions
Event Page
Customer could easily find the Event that you've added to the top Menu bar
- And on the Event Page, there'll be a calendar with the scheduled event sessions highlighted.
- By selecting a date in the calendar, you will see a popup with brief event's information. Click on View More to be redirected to the Event detail page
Select ticket options
- Customers can choose the event location, date, and time. They can also choose the ticket option and view the event location with the pinpoint on Google Map right on the product page.
- If this event's ticket has been "Out of stock", customers will receive a message as in the image below
- After buying the event ticket successfully and the order is invoiced, in the My Account tab, click on My Ticket, customers can view ticket price, status, duration, and location as well as print PDF Ticket.
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Update
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| title | Note |
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Customers should sign in to buy tickets. If they checkout as guests, the Customer name field in ticket PDF will be blank.
Update
- When a bug fix or new feature is released, we will provide you with the module's new package.
- All you need to do is repeating the above installing steps and uploading the package onto your store. The code will automatically override.
- Flush the config cache. Your store and newly installed module should be working as expected.
Support
- We will reply to support requests within 2 business days.
- We will offer lifetime free update and 6 months of free support for all of our paid products. Support includes answering questions related to our products, bug/error fixing to make sure our products fit well in your site exactly like our demo.
- Support DOES NOT include other services such as customizing our products, installation, and uninstallation service.
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Once again, thank you for purchasing our extension. If you have any questions relating to this extension, please do not hesitate to contact us for support.