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1. Go to Orders page
- On the admin sidebar, click on Sales > Orders. Go to Orders page.
View orders
On the Orders grid, admin can view all the order. New orders which are waiting to be processed are in Pending status. Click on View button under the Action column to view and process the order.
Search orders
To search for the orders, on the toolbar, click on Filter. Then on the filter section, enter the necessary information, click on Apply Filters to find the orders.
2. Search orders
Quick search
Enter the related information on the search bar to take a quick search.
Search with filter
- With filter, admin can check the orders more accurate than the search bar.
- Click on Filter button.
- On the filter menu, enter the necessary information.
- Click on Apply Filters button and see the results.
3. Mass action
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- To apply a mass-action change to a number of orders, select the orders by click on the checkbox.
- Under the Actions list:
- Hold: temporarily hold the order for checking purposes.
- Unhold: Unhold to continue processing orders.
- Print Invoices: Used for orders have been invoiced.
- Print Credit Memos: Used for the refunded orders.
- Export Orders: export order data for reporting.
- Confirm delivery to Vietnam: Confirm that the order items are ready to be shipped to Vietnam.
- Confirm Complete Delivery.
- Complete Reschedule
4. Adjust the column display in grid
- Click on Column, then select to decide to show the necessary column.
- After finishing, click out site the section and view the changes.
5. Export order
Select orders to export: click on the checkbox on each order.
Click on Export tab, select the file format.
Click on Export button.
6. On product detail page
Horizontal menu bar
- Send email: Send order information email to customer.
- Hold: mark the order as "Hold" for reviewing.
- Ship: Click to create a shipment and start to deliver the order.
Left menu tab
- Information: order general information.
- Invoices: invoice record list of the order.
- Credit Memos: refund record list of the order.
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