1. Go to Orders page

  • On the admin sidebar, click on Sales > Orders. Go to Orders page.


2. Search orders

  • Quick search

Enter the related information on the search bar to take a quick search.

  • Search with filter

- With filter, admin can check the orders more accurate than the search bar.

- Click on Filter button.

- On the filter menu, enter the necessary information.

- Click on Apply Filters button and see the results. 


3. Mass action

  • To apply a mass-action change to a number of orders, select the orders by click on the checkbox.
  • Under the Actions list:
    • Hold: temporarily hold the order for checking purposes.
    • Unhold: Unhold to continue processing orders.
    • Print Invoices: Used for orders have been invoiced.
    • Print Credit Memos: Used for the refunded orders.
    • Export Orders: export order data for reporting.
    • Confirm delivery to Vietnam: Confirm that the order items are ready to be shipped to Vietnam.
    • Confirm Complete Delivery.
    • Complete Reschedule


4. Adjust the column display in grid

  • Click on Column, then select to decide to show the necessary column.
  • After finishing, click out site the section and view the changes.

5. Export order

(plus) Select orders to export: click on the checkbox on each order.

(plus) Click on Export tab, select the file format.

(plus) Click on Export button.

6. On product detail page

(plus) Horizontal menu bar

  • Send email: Send order information email to customer.
  • Hold: mark the order as "Hold" for reviewing.
  • Ship: Click to create a shipment and start to deliver the order.

(plus) Left menu tab

  • Information: order general information.
  • Invoices: invoice record list of the order.
  • Credit Memos: refund record list of the order. 


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