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It will track order only if there is at least one product that from Facebook (Instagram) shop in customer's cart


Turn on shopping on Instagram

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Settings > Business > Set Up Instagram Shopping

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Follow the steps to submit your account for review

You will now have to wait for the approval of Instagram Shopping on your account. This can take as little as 24 hours and up to 1 week.

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When you’re approved and the Shopping button appears in your Business settings, you will be able to click it to view your active catalogs and products

Select a product catalog which in your case, would be the one you created in Facebook.

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(plus) Tag Products in Your Instagram Posts

Add a photo to Instagram as you normally would (select the + icon, choose your image, add filters, a caption, etc)

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Select Tag Products

Tap the photo where you’d like a product tag to appear, then select the appropriate product from your catalog

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Tap Done and preview your post

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