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Updated: 10/09/2020 | By: Magenest | Support Portal: http://servicedesk.izysync.com/servicedesk/customer/portal/7

Introduction

Event Tickets

The Event Ticket extension for Magento 2 by Magenest is the ultimate extension for E-commerce websites that allows merchants to create and manage events and tickets. Merchants can create multiple custom ticket options such as VIP, adults, children,… each with a customized template to best fit the event's context. The extension can also send reminder emails so that your customer won't miss the event.

Features

For admin

Create product as the event ticket type
Support multiple locations, multiple dates, multiple sessions/timeslot for the event.
Add event to the menu bar
Specify custom ticket type for each event (ticket options) and set name, price, quantity, and sequence of available tickets for each type
Automatically generate Bar code and QR code
Drag-drop pdf template design with XY coordinates in the admin panel
Preview and print the pdf ticket instantly in the admin panel
Add Google map to event details
Create unlimited email templates
Assign email template to each event
Allow customers to fill in attendee information at the checkout page
Easily track attendees, purchased tickets for each event
Add terms and conditions for each event
Send ticket confirmation emails to event attendees
Send pdf tickets to all the attendees or to the purchaser only
Export event attendees, event list, ticket list into CSV, XML files

For customers

Choose from multiple ticket options (location, date, time, and ticket type)
View the location of each event with a pinpoint on Google map integrated on product page

System Requirements

Your store should be running on

Magento Open Source 2.2.x, 2.3.x, 2.4
Magento Commerce 2.2.x,2.3.x, 2.4

Configuration

On the Admin sidebar, go to Stores > Configuration > Magenest > Event Ticket.

Documentation > 2. Event Tickets User Guide > 1.png

General:

Pattern to generate code: The ticket code format. [A2] is to generate 2 random characters, [N4] is to generate 4 random numbers while "Magenest" is the hard code
Change quantity: You can choose to deduct the ticket stock after the order is placed or is invoiced
Date format: You can choose from 16 available date formats for the event
Auto-hide expired dates: Select Yes to hide the expired date from the calendar
Display Google Maps for events: Choose Yes to display Google map for each event location
Google Map API Keys: Fill in your Google API Keys to integrate Google map. Learn more

Ticket

When ordered quantity X > 1: When the customer purchase more than 1 ticket, you can choose to whether 1 ticket or more than 1 ticket will be generated. All of the tickets will be sent to the customer's email address.
Note that if multiple tickets are generated, there will be multiple emails sent to the purchaser.

Email:

Send reminder email before event starts: Choose Yes to send reminder email of the events to customers
Days to remind before event starts: Enter the number days before the event in order to send reminder emails
Reminder Email Templates: Assign the email template to send a reminder email. You can create an email template in Marketing > Email Templates

Below is the default email template:
Email Template

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{{template config_path="design/email/header_template"}}

{{trans "This is your reminder from %store_name." store_name=$store.getFrontendName()}}
{{trans "Your event starts in the next"}} {{var remind_day}} {{trans "days"}} 
<ul>
 <li>{{trans "Event: "}} {{var title}}</li>
 <li>{{trans "Customer Name: "}} {{var customer_name}}</li>
 <li>{{trans "Your Code: "}} {{var ticket_code}}</li>
 <li>{{trans "Location: "}} {{var location_title}}, {{var location_detail}}</li>
 <li>{{trans "Date: "}} {{var event_date}}</li>
 <li>{{trans "Time: "}} from {{var start_time}} to {{var end_time}}</li>
 <li>{{trans "Quantity: "}} {{var qty}}</li>
 <li>{{trans "Option: "}} {{var option_type}}</li>
</ul>

{{template config_path="design/email/footer_template"}}

Event Top Menu

Display event top menu in frontend: Select Yes to enable the event page in the menu bar on the front end
Menu name: Enter the event name to display in the Menu bar

After saving the configurations, please clear the cache to apply the changes.

Configurations

Create a new event

In order to create a new event ticket, go to Catalog > Event Manager > Event

Documentation > 2. Event Tickets User Guide > 2.png

Edit Event Tickets

Tickets Setup

The ticket is a product on your site, so to set it up as an event ticket, please scroll down to see Event Ticket.

You can enable the Apply the locations/schedules to all the ticket options.

Locations/Schedules: You can add multiple locations, with multiple dates and sessions/timeslot. You can set the limited quantity for each session.
Note that the total of limited quantities must be equal or less than the product quantity.
The active field will be checked by default, if this box is left unchecked, the session will not display on the Event Detail Page.

Documentation > 2. Event Tickets User Guide > 4.png

Ticket options:
You can add unlimited ticket options with its own price, quantity and description.

Price: The price modifier is added to the product base price. There are two price type (fixed and percent).
For example: Product base price is $100
Fixed price: The option for VIP seat costs $50, then the total price for the ticket will be $150.
Percent: The option for VIP seat costs 10% more from the product price. The total price for the ticket will be $110.
Input front type: You can choose to display the ticket options from 3 types (Drop-down, radio buttons, checkbox).

Template Settings:

Ticket Template:

You can use the PDF Template created in Catalog > Event Management > PDF Template or a Custom Template. If you use the PDF Template, switch the Use Custom Template to No.

Documentation > 2. Event Tickets User Guide > Ticket-template.png

PDF Template

You can create any manage PDF Template in Catalog > Event Management > PDF Template

Documentation > 2. Event Tickets User Guide > PDF-Template-Settings.png Default Template: You can select between 2 default ticket template designs.

Documentation > 2. Event Tickets User Guide > 5.png

Template Type 1:

Documentation > 2. Event Tickets User Guide > 8.png

Template Type 2:

One thing with our new PDF template (Type 2) is that you can click on PDF Content > HTML Content > Show Editor, you'll be able to use Drag and Drop action to design the template,

Custom Template

Or you can customize a ticket template right in the product settings by turning on the Use Custom Template.

Then you can upload the PDF background image (in jpeg, gif, png), adjust the page width, and page height.

In the PDF coordinates, you can choose the information fields, fill in the title, set the XY coordinates, and font/size, format, color and alignment for each information.

You can use MB-Ruler software to measure the XY coordinates on your ticket PDF, or watch the following tutorial video.

You can preview the template by clicking on the Print PDF button.

Documentation > 2. Event Tickets User Guide > ticket-custom-template.png

Documentation > 2. Event Tickets User Guide > PDF-template.png

Email Template:

You can use the Default Email Template or you can customize your own email template in Marketing > Email Template. Any template created in there will be listed in the email template drop-down for you to select.

Below is the default email template:

{{template config_path="design/email/header_template"}}
<p>{{trans "Welcome to %store_name." store_name=$store.getFrontendName()}}</p>
<ul>
 <li><strong>{{trans "Event Name: "}}</strong> <em> {{var title}}</em></li>
 <li><strong>{{trans "Customer Name: "}}</strong> {{var customer_name}}</li>
 <li><strong>{{trans "My Code: "}}</strong> {{var ticket_code}}</li>
 <li><strong>{{trans "Location Title: "}}</strong> {{var location_title}}</li>
 <li><strong>{{trans "Location Detail: "}}</strong> {{var location_detail}}</li>
 <li><strong>{{trans "Date: "}}</strong> {{var date}}</li>
 <li><strong>{{trans "Time: "}}</strong> {{var time}}</li>
 <li><strong>{{trans "Quantity: "}}</strong> {{var qty}}</li>
 <li><strong>{{trans "Option: "}}</strong> {{var option_type}}</li>
</ul>
{{template config_path="design/email/footer_template"}}

Personal Information

In this setting, you can enable the attendee information form and set it as required. If it is required, the customer will have to fill in the form before adding the tickets to the cart.

If you do not need this feature, you can turn it down by switching the 2 options to No.

Report

Summary: This grid table will show the sales statistics for each ticket option. You can see the available number of tickets, the purchased quantity and the revenue from each option.

Purchased Tickets: The information of each ticket sold in your store, with customer information for each order.

Documentation > 2. Event Tickets User Guide > Report.png

Terms and conditions

You can add the terms and conditions for each event in this setting.

Reminder Email Templates

Assign the email template to send a reminder email. You can create an email template in Marketing > Email Templates

Below is the default email template:

{{template config_path="design/email/header_template"}}

<p>{{trans "This is your reminder from %store_name." store_name=$store.getFrontendName()}}</p>
<p>{{trans "Your event starts in the next"}} {{var remind_day}} {{trans "days"}} </p>
<ul>
	<li><strong>{{trans "Event: "}}</strong> <em> {{var title}}</em></li>
	<li><strong>{{trans "Customer Name: "}}</strong> {{var customer_name}}</li>
	<li><strong>{{trans "Your Code: "}}</strong> {{var ticket_code}}</li>
	<li><strong>{{trans "Location: "}}</strong> {{var location_title}}, {{var location_detail}}</li>
	<li><strong>{{trans "Date: "}}</strong> {{var event_date}}</li>
	<li><strong>{{trans "Time: "}}</strong> from {{var start_time}} to {{var end_time}}</li>
	<li><strong>{{trans "Quantity: "}}</strong> {{var qty}}</li>
	<li><strong>{{trans "Option: "}}</strong> {{var option_type}}</li>
</ul>

{{template config_path="design/email/footer_template"}}

Manage events

You can manage the events on your store in Catalog > Event Management > Event.

You can export this table to the CSV/XML file.

Documentation > 2. Event Tickets User Guide > Magento-2-Event-Ticket-Event.png

Manage Tickets

You can manage the events on your store in Catalog > Event Management > Event Ticket.

In this table, you can track the customer and the ticket information (Quantity, Location, Date, Time), especially the ticket status (Redeemed or Redeemable).

You can also export this table to the CSV/XML file.

Documentation > 2. Event Tickets User Guide > Manage-tickets.png

View Order

You can view the ticket info in each order

Documentation > 2. Event Tickets User Guide > Magento-2-Event-Ticket-Order.png

And Invoice:

Documentation > 2. Event Tickets User Guide > Magento-2-Event-Ticket-Invoice.png

Store Front Functions

Event Page

You could easily find the Event that you've added to the top Menu bar

Documentation > 2. Event Tickets User Guide > image6.png

And on the Event Page, there'll be a calendar with the scheduled event sessions highlighted.
By selecting a date in the calendar, you will see a popup with brief event's information. Click on View More to be redirected to Event detail page

Documentation > 2. Event Tickets User Guide > image8.png

Select ticket options

Customers can choose the event location, date and time. They can also choose the ticket option and view the event location with the pinpoint on Google Map right on the product page.

If this event's ticket has been "Out of stock", customers will receive a message as in the image below

Documentation > 2. Event Tickets User Guide > image4.png

After buying the event ticket successfully and the order is invoiced, in My Account tab, click on My Ticket, customers can view ticket price, status, duration, and location as well as print PDF Ticket.

Update

When a bug fix or new feature is released, we will provide you with the module's new package.
All you need to do is repeating the above installing steps and uploading the package onto your store. The code will automatically override.
Flush the config cache. Your store and newly installed module should be working as expected.

Support

We will reply to support requests within 2 business days.
We will offer lifetime free update and 6 months of free support for all of our paid products. Support includes answering questions related to our products, bug/error fixing to make sure our products fit well in your site exactly like our demo.
Support DOES NOT include other services such as customizing our products, installation, and uninstallation service.

Once again, thank you for purchasing our extension. If you have any questions relating to this extension, please do not hesitate to contact us for support.