Thank you for purchasing our extension. If you have any questions that are beyond the scope of this document, do not hesitate to leave us an email via [email protected] or submit a ticket on our support portal.

Updated: 31/01/2019 | By: Magenest | Support Portal: http://servicedesk.izysync.com/servicedesk/customer/portal/92

 

Introduction:

Woocommerce Ticket from Magenest is the plugin that allows you to creat and manage ticket products easily.

Feature:


 (plus) For admins:
  1. Support Simple product and Variable product
  2. Creat ticket products with ease
  3. Export data of event attendees to CSV file
  4. Enable QR code/Bar code for tickets
  5. Add event location on Google map
  6. Customize the PDF ticket by configuration
  7. Specify the email template for sending pdf ticket to customer after payment made
  8. Specify the email template for reminder customer of event
  9. Set the reminder date to customers X days before an event happens
  10. Allow print PDF tickets
  11. Easy install and set up

(plus) For customers:

  1. Buy tickets easily more than anything
  2. Manage and re-download tickets purchased
  3. Add multiple attendess in one time
  4. Have 2 selection ticket types : E-tickets and Hard-copy
  5. Manage and re-download tickets purchased

 


Installation

1. Upload the Woocommerce Event Ticket to the folder Plugins through submenu "Add New".

Note: Please sure that the name of plugin folder at wp-content/plugins is "woocommerce-event-ticket"

2. Activate the extension through the "Plugins" menu in WordPress


Configuration

 

Go to Woocommerce → Setting → Event ticket tab

The email content 

Dear {{customer_name}}
<br>

Thank you for purchasing {{product_name}}.
We attach your ticket in the email.

Your unique code is {{code}}
Please note that the event start at {{start_time}} and end at {{end_time}} and the location  is {{location}}
<br>

Thank you so much
<a href="{{store_url}}"> {{store_name}}</a>

 


Installation

  1. Unzip and upload the plugin’s folder to your /wp-content/plugins/ directory
  2. Activate the extension through the ‘Plugins’ menu in WordPress
  3. Set write permission for folder temp and upload

After you install and active the plugin you will see the menu of module

 


 

Create ticket product

Go to ProductsProducts → Add products 

You can also add the defined field in the pdf ticket setting, set the font size and coordinates for that fields.

If your ticket have variatons, you need to creat atribute for your ticket

Go to ProductsAtributesAdd new atribute

 Then add variations to ticket, set up all needed information.

When complete, click Publish button  

 


 

Customers buy ticket product

 Customers can choose distributed type and select the ticket type add unlimited attendees to event.

 


 

Manage tickets

Admin can access manage ticket by click on menu Event Ticket Manager Manage tickets in back end

 You will see a grid view of tickets.

The module have powerful filter.

For example you want to filter only tickets that belong to product Miley show , you can fulfill the Product name with Miley and click Search.

You can even combine multiple filter criteria. For example you want to filter for ticket that is purchased by customer has email [email protected] and product name is Miley show , you can fulfill both product name and customer email and click Search button

You can export the ticket to csv and using Excel to manage it . click on Export Button

Manage tickets in front end

 Customers can see tickets they purchased by click on My account, they will see a grid view of My ticket, customers only see this grid when they sign in, nobody can't see this grid anyway.

In that grid, you can see order number, product name, start time, end time, location. You also can download purchased ticket again.

 


 

Notification Emails

When finish a purchase, an email is sent to customer: 

 

Ticket with Bar code

Ticket with QR code

You also can set the time and template sending reminder email before the event start or after sending ticket.

You can manage all reminder mail in Mail log. Click on Event ticket managerMail log

You can resend email to customers by click Send, Cancel email ( with pending email), delete and view detail, this grid also includes powerful filter can filter one or multiple criteria. 

 


 

Trouble Shooting

 

The module do not generate the pdf ticket as expected

You need to grand 777 permission to the upload folder of woocommerce ticket

If you have want the further features that is not supported in current version, do not hesitate to contact us.

Magenest