Thank you for purchasing our products.
In this document, we will guide you on how to submit ticket for installation service (extra $50 on the base price) for all of our extensions!
If you haven't purchased the installation package, please navigate here https://store.magenest.com/magento-extensions/installation-services.html
If you already purchase the package, please follow the steps below
After purchasing our Extension with Installation Service, please navigate to http://servicedesk.izysync.com/servicedesk/customer/portal/130, sign up for a new account. Note that the account on JIRA system is different from the account you used to purchase the extension on our store.
Then submit a support ticket with the following information
For Magento 2 extensions:
SSH access form:
Host : 132.148.xxx.xxx
User Name : thisisguest
Password : jkasd(*&asd9)(!
Root directory : \var\www\html\public_html
[Port] : 2231
For Magento 1 extensions: