Thank you for purchasing our extension. If you have any questions that are beyond the scope of this help file, please feel free to email us via [email protected]

Updated: 21/12/2018 | Support Portal: http://servicedesk.izysync.com/servicedesk/customer/portal/107

 


Introduction

Gift Card extension for WooCommerce allows merchants to easily create gift cards and sell them. 

Features for admin

Features for customers

System Requirements

Your store should be running on WooCommerce 3.0, 3.4.7; Wordpress 4.8., 4.9.8

Tutorial Video

 


Main Functions

1. Configuration

Firstly, you have to configure for the module, including:

Processing Gift Card Settings

Ex: In settings: On hold / In orders: On hold. Then email will be sent to both buyer and recipient.  

 

 

Gift Card Settings

(lightbulb) Note that we have 2 types of gift card code settings:



 

 

Default Email Settings

You can set the default email template in this setting. You can also add specific email template in each product setting. If the email template in product setting is empty, this default one will be used.

You can set to attach the PDF gift card to the email by ticking in the Attach PDF gift card box.

 

 

2. Import Gift Card Codes

On the left menu bar, go to Gift Card > Import Gift Card

First, in step 1, you must import the gift card csv file. You can download the sample file here magenest_sample_giftcard_code.csv

Click on Select a File to Upload, select the csv file in your folder. Then click on Upload File button.

 

In step 2, you must map the fields of the gift card info. Clicking in the file column, there will be a drop down list for each field. You should map the fields as follows

In the product configuration, you can assign the uploaded code to the gift card products. You can choose: the product to assign gift card codes, the email template, the pdf template, and add the name of the pdf file.

Then you can click on Import to Database button to import the gift card codes

 

In step 3, you can check the progress of the import process, you can see if there is a duplicate code.

Clicking on Gift Card Page button will direct you to Gift Card List page.

3. Gift Card Page/ Gift Card Report

In the backend, you can view all gift cards in the gift card page. 

 

Clicking on one gift card code, you can view the gift card details including the order ID, the gift card product name, the expiry date, the email sent info (to email, name of recipient, message, and the scheduled sending time).

You can also see the gift card usage history.

4. Email Template Settings

You can add email template for gift card by going to Gift Card > Email Template. Hover over one template, you can click on Edit to edit the template

Gift Card Pro for WooCommerce provides you with 4 default email templates: Birthday, Thanksgiving, Valentine's, and Christmas. You can add more as you want.

 

 

{{from_name}} - email sender/ gift card purchaser

{{to_name}} - email receiver/gift card receiver

{{to_email}} -  email address of the gift card sender

{{message}} - the message customers want to send to their friend(s)

{{code}} - gift card code

{{balance}} - gift card balance

{{expire_at}} - expiry date of the gift card

{{product_image}} - product image

{{product_name}} - product name

{{store_url}} - store URL

{{store_name}} - store name

 

Then, you can assign the email template to a particular product in the product setting

 

 

5. Gift card PDF

Go to Gift Card > PDF Templates, you will see all the PDF templates. Click on Add PDF Template to create a new PDF gift card, or click on one in the list to edit.

In the PDF setting, on the right column, there are 5 settings: PDF Configuration, Text settings, Shortcodes, Image settings, and QR Code setting

6. Create a new gift card product

To create a Gift card product, an admin need to navigate to Product > Add new. 

After clicking on Add New, the New Product page will be shown. 

Navigate to Gift Card tab.

You can set the Gift Card product info as Regular price, Sale price, Price model, Expiry date...

Regular price must be greater than 0 (zero)

 Assign Email template


Fixed price: Set a fixed price for the gift card

Selected price: Prices will be shown as a drop down list for customers to choose

Custom price: Customers are able to enter the gift card value they want, in the price range set by admin 

Ex: Price range must be followed as 100-250

 + Expiry Date: Admin can set the expiration date of Gift Card product by choosing a date in the date picker

 

For Customer

Apply gift card to buy products or other gift cards

Other than normal product, customers can use the gift card to purchase other gift cards.


Choose price

Depends on the admin's price settings (fixed price, selected price or custom price). Customers can choose the price when it is


Select pdf template and email template

Customers can select the PDF template and the email template to send the gift card email to their friends

 

Schedule the sending time

Customers can schedule the time to send the gift card email to their friends. If they leave this blank, the email will be sent instantly after the order is placed successfully.

Track gift card usage history


Customer can track the gift card usage history in their My account




Error when sending email:

If gift card is not sent via Email, please set permission 777 for folder woocommerce-giftcard/export

If a fatal error occurs like below, please rename the plugin. For example, when "woocommerce-giftcard.3.1" is changed to "woocommerce-giftcard", the fatal error will disappear.

 

Update

 


Support

 


 

Once again, thank you for purchasing our extension. If you have any questions relating to this extension, please do not hesitate to contact us for support.

Magenest