Thank you for purchasing our extension. If you have any questions that are beyond the scope of this document, do not hesitate to leave us an email via our email address below.

Created: 08/02/2017 | By: Magenest | Support Portal: http://servicedesk.izysync.com/servicedesk/customer/portal/113

Introduction

When customers have concerns about the product and do not know any information, they are likely to either look for a vendor with detailed descriptions, or look for a different product, or contact a store owner. With Magenest's Product Questions extension for Magento is we made asking a question the easiest choice of all three, limiting your risk of losing prospective customers. 

Hightlight Features

1. Show list question, answer -> product detail
2. Add product question, answer -> (wait admin approve)
3. Vote question (customer login ) -> query question by vote, by created at -> search question
4. Customer manage in question and answer!
4. Customer manage edit notify-send email
5. Admin manage all question and answer (edit, approve question and answer)

System Requirements

Your store should be running on Magento 2 Community Edition version 2.0.x or 2.1.x. 

Configuration

Update

• When a new update is available, we will provide you with a new package containing our updated extension.
• You will have to delete the module directory and repeat the installing steps above.
• Flush the config cache. Your store and newly installed module should be working as expected.

Support

• We will reply to support requests after 2 business days.
• We will offer lifetime free update and 6 months free support for all of our paid products. Support includes answering questions related to our products, bug/error fixing to make sure our products fit well in your site exactly like our demo.
• Support DOES NOT include other series such as customizing our products, installation and uninstallation service.

Once again, thank you for purchasing our extension. If you have any questions relating to this extension, please do not hesitate to contact us for support.

Magenest