Follow up email is a Magento extension developed by Magenest. It automatically send emails base on rules defined by store admin. For example, it send email to ask customers write review for purchased products, send happy birthday email, send thank you email with coupon for newsletter subscriber.
Merchant can increase sales with the extension.
Admin can create rule to send email base on following events.
Admin can define the condition to stop sending email. For example, you define rule to send email to customer who do not log in store during 6 months and condition to stop sending email is customer login again.
If customer do not login during 6 months, an email A, email B will be add to mail queue . email A will be sent after 7 days , email B will be send after 20 days. In case customer log in again,the email A and B will be cancelled.
Admin can combine multiple conditions when defining the rule to send email.
A cronjob will execute to add email to the queue if all the conditions of defined rule are true. Admin can manage these email in a grid view.
Admin can manage all the coupons generated by the extension in a grid view by click on Follow up email/coupon menu in backend area
1. Disable the Cache and delete all cookies for your store domain
In backend area, navigate to the cache management page (System→Cache Management), hit the button Flush cache storage
delete all cookies for your store domain
2. Disable Compilation Mode
Go to System→Tools→Compilation. If the compiler status is ‘Disabled’, you are ready to go. If not, simply click the ‘Disable’ button on the right hand side of the screen.
Backup Your Data
Backup your store database and web directory.
Extract the zip files. Using FTP to upload all files to web root folder. One more time clear the cache and login to Magento backend (admin panel). In case you have already been logged in during the installation, logout and login back.
Click Follow up email / manage rules on the menu, you will see a grid of defined rule. To add new rule , hit the button Add rule. It will open the new rule page which contains several tabs. Click on Rule information tab , admin can fill out the general information of rule.
In the Condition tab , admin can combine the cretia to decide condition to send marketing email.
In version 1.0.0 the extension support following events:
If you need to send email when other events which are not listed here, do not hesitate to contact us [email protected]
In Exclude category Tab, admin can check/un-checked to select the category the rule will not applied.
Coupon tab
Merchant perhaps want to sent coupon to customer to encourage they come back to store. For example, you may sent happy birthday email with an coupon to customer on their birthday, Follow up email extension has functionality to do that quickly .
Newsletter subscriber only tab
In send to subscriber only selector, if admin select yes, the rule only applied to customer whom subscibe to newsletter.
BCC tab
In this tab admin fill out the email address of bcc receivers. Multiple email address are separated by commas.
Test tab
This tab for testing purpose
Admin click Follow up email/Mail log menu to access the page. It it a grid that list all email generated by the module.
Admin can check the checkox and choose send now, cancel, delete to send, cancel, delete email. You can change the subject or/and content of email by click the link View/Edit mail in each row
Admin click Follow up email/ Link tracking in backend menu to acces the page. It list all link that customer click to restore the abandoned cart.
Admin click Follow up email/ Coupon in backend menu to access the page. It list all coupons in follow up emails which were sent to customer by the module. Admin can delete the coupon by select it the choose the delete from the drop-down
Admin click System/Configuration in backend menu, then select Follow up email tab
Variable | Meaning | Example |
---|---|---|
hn_customer_name | Customer name | Dear {{hn_customer_name }} |
hn_customer_first_name | Customer first name | Dear {{hn_customer_first_name }} |
hn_customer_email | Email of customer | {{hn_customer_email}} |
hn_order_base_grand_total | Grand total of oder | {{hn_order_base_grand_total}} |
hn_order_increment_id | The order no | {{hn_order_increment_id}} |
hn_unique_no | The unique number of the email | {{hn_unique_no}} |
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="viewport" content="initial-scale=1.0, width=device-width" /> </head> <body> {{var non_inline_styles}} <!-- Begin wrapper table --> <table width="100%" cellpadding="0" cellspacing="0" border="0" id="background-table"> <tr> <td valign="top" class="container-td" align="center"> <table cellpadding="0" cellspacing="0" border="0" align="center" class="container-table"> <tr> <td> <table cellpadding="0" cellspacing="0" border="0" class="logo-container"> <tr> <td class="logo"> <a href="{{store url=""}}"> <img {{if logo_width}} width="{{var logo_width}}" {{else}} width="165" {{/if}} {{if logo_height}} height="{{var logo_height}}" {{else}} height="48" {{/if}} src="{{var logo_url}}" alt="{{var logo_alt}}" border="0"/> </a> </td> </tr> </table> </td> </tr> <tr> <td valign="top" class="top-content"> <!-- Begin Content --> Dear {{hn_customer_name}} <br> You have an abandoned cart about 1 hour ago. <br> Please follow the link {{url_resume}} to resume your abandoned cart <!-- End Content --> </td> </tr> </table> <h5 class="closing-text">Thank you, {{var store.getFrontendName()}}!</h5> </td> </tr> </table> <!-- End wrapper table --> </body>