Thank you for purchasing my extension. If you have any questions that are beyond the scope of this help file, please feel free to email via my user page contact form here. Thank you so much!

Created: 08/09/2016 | By: Magenest | Support Portal: http://servicedesk.izysync.com/servicedesk/customer/portal/7

Introduction

Event Tickets by Magenest is the ultimate extension for E-commerce websites that allows store admins to manage events and tickets. Store admin can also create custom ticket such as VIP, regular, adults only,… each with custom template to best fit the event's context. The extension can also send reminder so that your customer won't miss out the event.

For more details, live-demo and user reviews, please visit: http://store.magenest.com/magento-2-event-tickets.html

Features

The extension is packed with the following features:

Admin can create and edit the properties of events such as location, start time, end time, reminder,…
Creating ticket products with ease
Add a new "Event Ticket" product type in back end
Specify custom ticket type for each event and set name, price, quantity and sequence of available tickets for each type
Bar code and QR code are automatically generated
Allows to customize the pdf ticket by configuration with coordinates
Preview your pdf ticket instantly in back end
Easily track attendees, purchased amount for each ticket
Allows to manage tickets and events in the order view
Send ticket confirmation emails to event attendees
Send printable tickets with auto-generated QR codes and Bar codes
Display customer’s events in My Account area
Export event attendees, event list, ticket list into CSV, XML files .

System Requirements

Your store should be running on Magento Community Edition version 2.0.x and 2.1.x.

Video tutorial

Configuration

Set up

At backend of Magento 2, go to Store menu > Magenest > Event Ticket backend page to set up for Event Ticket extension.

Documentation > 2. Event Tickets User Guide > 01-configuration.png

Pattern to generate code: Fill the code format.
Google API Keys: Fill your Google API key

Creating an event

The extension added a new product type called Event Ticket Product into the system, so you need to add a new product of type Event Ticket Product to get started.

Documentation > 2. Event Tickets User Guide > 02-product-type.png

Enter information into each of the form's fields:

Documentation > 2. Event Tickets User Guide > product detail.png

Information

At Event Booking Tab > Click on Schedule to set schedule for the event.

Documentation > 2. Event Tickets User Guide > schedule.png

Location: Specify the location details
Date & Time of Event: specify the event date.

Settings

1.Event Options

Through this section, you can set up various ticket types and options.

Documentation > 2. Event Tickets User Guide > event option.png

Title - specify the title text for the ticket type selection section in the frontend product view
Input Type: You can choose drop down/radio button/check box.
Required: check this box if you want your customer at least choose one ticket type before check out.
Ticket Types - you can create a number of different ticket types for the same event. The available tickets may differ in price.

A given ticket type has the below options:

Title - frontend ticket type title
Price - the price modifier value
Price Type - the price modifier type (fixed/ percent) NOTE: the price modifier is added to the basic product price
SKU [optional] - allows adding the SKU postfix to the main product's SKU (this postfix will be displayed in the Order Details).
Qty - the available quantity of tickets of a given type

2. PDF Template

PDF Template allows you to create your PDF Ticket with background, width, and height.

Documentation > 2. Event Tickets User Guide > 06_2016-09-12_PDF Template.jpg

Background PDF: Upload your image background
Page width: width of PDF template
Page height: height of PDF template

Preview: click the Preview button to preview your ticket.

3. Coordinates

Coordinates allow you to set information to display on the PDF Ticket.

Documentation > 2. Event Tickets User Guide > 07_20160912_Coordinates in PDF.png

You can use MB-Ruler software to measure distances and angles on yout ticket. This application is free download.

We have a video tutorial helping you in this section:

Summary

This is the list of ticket options, with Purchased quantity, Available quantity and revenue for each type, as shown.

Documentation > 2. Event Tickets User Guide > 2016-09-10_Summary.png

Attendees

In the Attendees tab, the admin can easily manage the attendees of the event. In this tab, all the event attendees will be listed. Please, note that a customer will appear in this section after their order gets processed.

Documentation > 2. Event Tickets User Guide > 2016-09-10_Attendees.png

Management

At backend, go to Product menu and select Event tab or Event Ticket tab to displays the actual event & ticket sales.

In the Event tab:

This grid lists ALL the items which had ever had Event Ticket functionality enabled, include: product ID, event name, start time, end time, reminder day, status and location. You can and export to the CSV/XML file.

Documentation > 2. Event Tickets User Guide > 2016-09-10_event.png

In the Event Ticket tab:

You can see this grid displays the actual ticket sales and export to the CSV/XML file.

Remember that admin must change status from Not Redeem to Redeem when the ticket has already been scanned.

Documentation > 2. Event Tickets User Guide > 2016-09-10_Event Ticket.png

Frontend Usage

When a customer is on a frontend detail page of a product of type Event Ticket, he will be able to view all information about the event as start time, end time, location, and event options then add to cart.

Documentation > 2. Event Tickets User Guide > 10_20160912_Add to cart_frontend.png

After buying the event ticket successfully, in My Account tab, click on My Ticket, customers can view ticket price, status, duration, and location as well as print PDF Ticket.

Documentation > 2. Event Tickets User Guide > 11_2016-09-10_Ticket in frontend.png

Or customers can take the event ticket from their email.

Documentation > 2. Event Tickets User Guide > 12_20160912_Emal.jpg

Your customers should sign in stores when buying tickets. If a guest buys the ticket, the Customer name field in PDF will be blank.

Update

When a bug fix or new feature is released, we will provide you with the module's new package.
All you need to do is repeating the above installing steps and uploading the package onto your store. The code will automatically override.
Flush the config cache. Your store and newly installed module should be working as expected.

Support

We will reply to support requests after 2 business days.
We will offer lifetime free update and 6 months free support for all of our paid products. Support includes answering questions related to our products, bug/error fixing to make sure our products fit well in your site exactly like our demo.
Support DOES NOT include other series such as customizing our products, installation and uninstallation service.

Once again, thank you for purchasing our extension. If you have any questions relating to this extension, please do not hesitate to contact us for support.

Magenest