
Introduction to Magento Zoho CRM Integration
Features
The Module supports the following synchronizations:
Customer Accounts in Magento to Leads, Contacts and Accounts in Zoho.
Products in Magento to Products in Zoho.
Promotions in Magento to Campaigns in Zoho.
Orders in Magento to Sales Orders in Zoho
Invoices in Magento to Invoices in Zoho.
Admin can easily define field mappings to select what data to sync.
Admin can view the report to see the sync history between the two platforms.
System Requirements
Configuration
First, you need to log into Magento's backend site. Click on ZohoCRM Integration → Configuration.
Generating Zoho Auth token

Method 2:
Just leave the Auth token field blank, it will be automatically generated after you hit Save Config
However, it is important for you to clear active auth token after a while. If the number of active auth token goes above 10, the extension cannot function properly.
Click on your Profile picture at the top right corner, click on My Account –> Preferences –> Sessions –> Active Authtokens
Delete active authtokens

Filling in necessary information

Fill in your email ID, password and auth token of Zoho.
Choose fields that you want to sync and hit Save Config
Data Integration Settings
Click on ZohoCRM Integration tab –> Field Mapping to view available mappings



Select Table: select table that you want to sync
Magento Field: select Magento data field
Zoho Field: select Zoho data field
Status: active or deactive this data field sync
Description: describe this mapping
Then click on Save. Your field mapping will be included in the next sync.


Main Functions
1. When a new account is registered in Magento, Zoho will automatically add a new record of this account in Leads
2. When a customer updates his information, data in Leads and Contacts will also be updated automatically.
3. When a customer adds items to cart then check out, Sales Orders in Zoho will be auto synced. Also, a record in Accounts of that customer will also be added if not exist.
4. When admin add a new product in Magento, Zoho will auto sync data about that product
5. When admin add a new Promotion in Magento, Zoho will auto sync data about it as a Campaign. All editing will also be synced.
6. When an invoice is made by admin in Magento, **Invoice** in Zoho will be synced.
7. When admin deletes a customer account in Magento, that customer will also be wiped from Leads, Accounts and Contacts in Zoho.
Update
When a bug fix or new feature is released, we will provide you with the module's new package.
All you need to do is repeating the above installing steps and uploading the package onto your store. The code will automatically override.
Flush the config cache. Your store and newly installed module should be working as expected.
Support
Magenest offers the response time can be up to 3-5 days.
We offers lifetime support free for all of our paid products. Support includes answering questions related to our products, bug/error fixing to make sure our products work well in your site exactly like our demo.
Support DOES NOT include other services as customize our product to fit your own needs, installation service, uninstallation service. We ONLY support you with exist features of module
Once again, thank you for purchasing our extension. If you have any questions relating to this extension, please do not hesitate to contact us for support
Magenest