Email Chain:

• Upload the attachments of the follow up email. You can upload both images and documents. The format supported are jpg, jpeg, gif, png, pdf, doc, docx, tx.

• Click on “Add email in chain” button to create a new email chain.

• Select the email template for the email chain. You can create new email template(s) in Marketing > Email Templates.

Coupon settings:

• Enable Coupon: To add a coupon code to this follow up email
• Type: There are 3 options for the coupon:
  Percent of product price discount
  Fixed amount discount
  Fixed amount discount for whole cart
• Discount Amount: Enter the coupon code value. The unit of discount amount depends on type of coupon
• Expired in (days): the expiry time of the coupon in day(s)
• Max Qty Discount: Set the maximum quantity of products in a cart that the discount code is applied. For example, if the maximum quantity is 5 items, then customer cannot apply the coupon code for a cart with 6 items.
• Discount Qty Step (by X): Sets the number of products represented by “X” in a “Buy X Get Y Free” promotion
• Use Shopping Cart rule: Tick in the checkbox and select a cart price rule from the drop-down list

 SMS tab: 

• Click on “Add SMS in chain” button to create new SMS chain. You can add unlimited SMS chains to one rule.

• Fill in the SMS template to send to customers.

• Set the Delivery Time (by days, hours and minutes) and add a coupon if you want to encourage customers to purchase with some discounts.

 Google Analytics

• Campaign Source: Identify a search engine, newsletter name, or other source.(i.e. email, follow-up-email, newsletter)

• Campaign Medium: Identify a medium such as email or cost-per-click. (i.e. cpc, banner, email).

• Campaign Name: Identify a specific product promotion or strategic campaign. (i.e product, promo code, or slogan).

• Campaign Term: Identify paid keywords.

• Campaign Content: Differentiate advertises or links that point to the same URL.

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