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- SSH Access
- Back-end Admin Access
- Directory Path to your Magento 2 installation. This is IMPORTANT, please get the path correct the Default Path is: \var\www\html\public_html
- Attached the order confirmation email from our store or Magento Marketplace
Example:
Host : 132.148.xxx.xxx
User Name : thisisguest
Password : jkasd(*&asd9)(!
Root directory : \var\www\html\public_html
[Port] : 2231
Option 2: Provide Information via our Support Portal
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