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Ultimate Follow Up Email extension for Magento 2 is a powerful extension which allows you to keep a healthy interaction with your customers. You will be able to create flexible rules for both emails and SMS and send to send them to your customers. This plays an important role to create successful and effective marketing campaigns. Thus, it will help to improve and boost sales for your business as well as getting closer to your customers.  

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Your store should be running on Magento Community Edition version 2.0.0 and more.

 

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3. Configuration

  • General Configuration

You can configure the extension's general settings in Store > Configuration > Magenest > Ultimate Follow Up Emails.

                                                                                                                                

  • General Configuration

You can configure the extension's general settings in Store > Configuration > Magenest > Ultimate Follow Up Emails.  

Admin need to Admin need to set the following fields, consist of:

  • Email Sender.
  • BBC name.
  • BBC email.
  • Time to be consider as abandoned cart.
  • Status of Mandrill Integration.
  • API key.


 

  • Mandrill Integration 

    Integrate with MailChimp

Firstly, you need to have a MailChimp acount.

If you don't have, please click on this link: http://mailchimp.com/.  

Then, you only enter API key to use. 

Note that you can choose where email which is sent, from your website or through Mandrill.   

 

 

  • Mobile number of customer

This is the best feature that we bring for the store owner store. To use this feature, admin need to set some fields  for them .

*Allow mobile field input in customer register form 

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+No: If you choose no, there is  not a mobile input field in customer's registration form.

*Make mobile number of customer

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No: If you choose No the mobile input is not required field although this field can remains displayed remains displayed.   

     

 

 

  • NexMo Integration 

We integrated with NexMo allowing admin to be able to send an sms to the customercustomers' phone

After setting at Mobile number of customer, admin need set some fields related Nexmo, including: 

+ Enable: Admin choose Yes if admin want to enable this option. 

+ API key. 

+ API secret. 

 

4. Setting Up Rules

We created a Ultimate Follow Up Emails tab which menu which allows admin can easily to set and manage , regarding to this extensionemail and sms.  

 

 

Firstly, admin need to set rules related the email type which suit suits their business strategy such as abandoned cart, customer birthday and so on, by clicking on Marketing > Rule.                              

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Go to Marketing > Ultimate Follow Up Emails > Rule and open a rule and click the Conditions tab.      

Setting up rules allows you to set additional conditions based on customer details, who will receive certain emails. 
You can use CustomerShopping CartOrderShipping AddressWishlist conditions.

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In the Coupon section of extension you can search your cart price rule by type 3 characters for search auto complete. The extension will show 3 nearest results for you. Enter the promotion coupon you want for rule. 

 

 

5. Mail LogLog 

  • Go to Marketing > Ultimate Follow Up Email Emails > Mail Log.

In the mail log grid, you can view any of the currently scheduled, already sent, failed and cancelled emails. The grid shows the statuscreated at/ sent at timestampstime stamps, rule details (rule ID, rule name) and recipient details  email address). 

 


You can also apply certain actions to any of the queue items - PreviewCancel and Send Now (the latter sends the selected email(s) instantly, disregarding their schedule or status)

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In the Sms log screen, admin can view and manage all of things related sms, including: ID, status( queued, sent, failed, cancelled), Rule ID, Recipient Name, Recipient Mobile, Send At and Created At.and Created At.

Furthermore, the store owner also can send a manual email by selecting Send now or cancel it. 

 



 

7. Abandoned Cart List

Go to Marketing > Ultimate Follow Up Email > Abandoned Cart List. 

Manage your customers' abandoned carts in this section, including:

  • Customer Email.
  • Customer First Name.
  • Customer Last Name.
  • Update At.
  • Email Status.   

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8. Customer Birthday Collect

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Collect your customers' date of birth in this section. Especially, our extension allow admin to search by month, date. This will help the store owner search as well as manage an easy way. 

 

 

9. Testing Rule 

 

Note
titleNote

Please note this testing only apply for abandoned cart and customer birthday rule!

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  • When a bug fix or new feature is released, we will provide you with the module's new package.
  • All you need to do is repeating the above installing steps and uploading the package onto your store. The code will automatically override.
  • Flush the config cache. Your store and newly installed module should be working as expected.

 


Support

 

Magenest offers the response time can be up to 3-5
  • We will reply to support requests after 2 business days.
  • We
offers lifetime support free
  • will offer lifetime free update and 6 months free support for all of our paid products. Support includes answering questions related to our products, bug/error fixing to make sure our products
work
  • fit well in your site exactly like our demo.
  • Support DOES NOT include other
services
  • series such as
customize our product to fit your own needs, installation service, uninstallation service. We ONLY support you with exist features of module
  • customizing our products, installation and uninstallation service.

 


 

Once again, thank you for purchasing our extension. If you have any questions relating to this extension, please do not hesitate to contact us for support.

Magenest