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At magento 2 back end, we created  many available events such as Abandoned Cart, Customer Birthday, Customer Registration, Order Is Placed, Order obtained status pending payment, ... in Ultimate Follow Up Email extension. You only choose events that they want create and set them by entering some fields such as the content email, the content SMS, time to send emails/SMS and so on. Then, they will automatically send to customers. This is really useful and convenient for the business because the owner store can easily control contents sent as well as and choose the best time to send your email marketing campaigns. 

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1.2. How to send an email and SMSSMS 

Are Do you wonder how to send an email or an SMS to customers ? 

It is really very simple. When customers have an action in these events created, the system will automatically send email or SMS to customers. 

• Email

Beside sending email by traditional emails,  

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One of the problems that most of the stores are facing now is emails sent automatically from their system to customers sometimes be recognized as spam and customers almost forget about them. It is definitely a regret, which effects considerably to your business situation. However, you do not need to worry, we have examined this problem and find out a solution. By allowing connection with Mail Chimp, it will limit the risk that mails being recognized as spam to a minimum. And this will result in the higher possibility that your automatic emails will be sent directly to the customer' inbox and got more concern from them.

• SMS

If you think these above features are amazingly wonderful, you will truly be impressed by a fact that this system allow you to send directly SMS to your customers by integrating with Nexmo. The system will allow you to send SMS to customers after they place order, register an account or subscribe newsletter.

What is Nexmo?

 Nexmo offers a global SMS API which allows you to send messages to all but four countries and receive inbound messages via virtual numbers in twenty eight countries. It helps your business:

+ More security, lower latency.

+ Better delivery rates.

+ Free inbound SMS.

Nowadays, most people have owned at least a smartphone. It'll definitely amazing when your messages can be sent directly to the customer's phone

The following is all of things you need to 

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2. System Requirements

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