...
Step 4: When the file is uploaded successfully, click on Activate Plugin button to activate the module.
Installing using Filezilla
Step 1: Download and install FileZilla
Step 2: Open and login to your host in FileZilla
1 - the plugin directory in your local.
2 - the plugins directory in your site.
Step 3: In the local site and remote site, go to the module directory.
Step 4: Extract the .zip file then upload the module file to the folder via FileZilla
Step 5: Finally, after the module is installed successfully, go to the admin panel to activate the module
Go to Plugins > Installed Plugins, you will find the module that was installed. Click on the Activate button under the module name.
In case you already have the same module file on your site and need to update the new version, remember not to delete the module from WordPress backend. You must remove the folder using FTP/SSH, then you can upload the module with the 2 methods above.
...
Support
In case you need our assistance, contact our team via [email protected]
Or refer to this document to submit a support ticket.
- We will reply to support requests within 2 business days.
- We will offer lifetime free update and 6 months free support for all of our paid products. Support includes answering questions related to our products, bug/error fixing to make sure our products fit well in your site exactly like our demo.
- Support DOES NOT include other series such as customizing our products, installation and uninstallation service.
...
Once again, thank you for purchasing our extension. If you have any questions, please do not hesitate to contact us for support.