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Thank you for trusting and purchasing Magenest extensions!

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You can request to reopen the support ticket via support@magenest.com. 

 

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Installation

If you want to use our installation service, please follow this guide to submit a ticket.

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Update

 

  • When a new update is available, we will provide you with a new package containing our updated extension.
  • You will have to delete the module directory and repeat the installing steps above.
  • Flush the config cache. Your store and newly installed module should be working as expected.

 

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Support

 

  • We will reply to support requests within 2 business days.
  • We will offer lifetime free update and 6 months free support for all of our paid products. Support includes answering questions related to our products, bug/error fixing to make sure our products fit well in your site exactly like our demo.
  • Support DOES NOT include other series such as customizing our products, installation and uninstallation service.

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