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Synchronizing a specific data is the same with Invoice.
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Troubleshoot
- ERROR MESSAGE: A validation exception occurred; ERROR DETAIL: Item code 'shipping' is not valid
=> Please disconnect and re-connect your Xero account in Xero Integration -> Configuration.
- ERROR MESSAGE: A validation exception occurred; ERROR DETAIL: Item code 'demo-product' is not valid
=> Please sync related items first, then re-sync the order/invoice or turn on setting “Sync Needed Data”
- ERROR MESSAGE: A validation exception occurred; ERROR DETAIL: An existing contact could not be found using the specified contact details. The contact name field is required to create a new contact.
=> Please sync related customer first, then re-sync the order/invoice or turn on setting “Sync Needed Data”
- ERROR MESSAGE: A validation exception occurred; ERROR DETAIL: Organisation is not subscribed to currency
=> Please check your Xero currency and your order currency, make sure that your Xero account support the order currency
- ERROR MESSAGE: A validation exception occurred; ERROR DETAIL: The specified bank account details does not match a known bank account.
=> Please check your Xero bank account and make sure it is correctly configured in Xero integration configuration.
- ERROR MESSAGE: A validation exception occurred; ERROR DETAIL: Invoice could not be found
=> Please check invoice error with above errors and then re-sync the order/invoice first
- ERROR MESSAGE: A validation exception occurred; ERROR DETAIL: Invoice not of valid status for modification, This document cannot be edited as it has a payment or credit note allocated to it.,
=> This invoice in Xero is already in the status that does not allow to modification anymore.
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Update
- When a new update is available, we will provide you with a new package containing our updated extension.
- You will have to delete the module directory and repeat the installing steps above.
- Flush the config cache. Your store and newly installed module should be working as expected.
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